Customer Account Associate

Dothan, AL


This position is for AAA Cooper Transportation (ACT), a sister company of Midwest Motor Express (MME). Together through an extended network, we offer a wide range of employment opportunities.

AAA Cooper Transportation is looking for a creative and motivated analytically minded individual to join our Accounting Team. An ability to work within a team atmosphere with an emphasis on personal growth is critical.

AAA Cooper Transportation, founded in 1955, is a privately held asset based multi-regional trucking company providing less-than-truckload, truck load, dedicated contract carriage, brokerage and international services. With directly operated facilities in the Southeast, Southwest, Midwest and Puerto Rico and partners carriers with coverage into Canada, Mexico and across the globe, AAA Cooper Transportation can service nearly all transportation needs.

As a full-time AAA Cooper Transportation employee, you will enjoy benefits such as:

  • Health, Dental and Vision Insurance

  • Company Health Savings Account contributions

  • 401k with company match

  • Company paid life insurance

  • Long Term Disability

  • Dependent Life Insurance

  • Accidental Death & Dismemberment Insurance

  • Wellness programs

  • Paid Holidays

  • Paid vacation

  • Weekly direct payroll deposits

  • Tuition Reimbursement Program

  • Employee Assistance Program

Essential Duties and Responsibilities:

  • Research and update missing or incomplete information as needed for timely EDI invoicing, working with outside departments as necessary

  • Identify correct location account or customer account for shipments that are not automatically identified

  • Periodically cover night shift for location account or customer account identification that are not automatically identified

  • Review and update customer information for invoicing or other customer data, as requested by Customers, National Account Managers, Sales Territory Managers or Accounts Receivable team

  • Provide feedback to Management concerning possible Issues

  • Make recommendations to implement improved processes

  • Perform other duties as assigned by management

Category: General Office Administration


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