Cargo Claims Administrator

Dothan, AL


This position is for AAA Cooper Transportation (ACT), a sister company of Midwest Motor Express (MME). Together through an extended network, we offer a wide range of employment opportunities.

AAA Cooper Transportation, founded in 1955, is an asset based multi-regional trucking company providing less-than-truckload, truck load, dedicated contract carriage, brokerage and international services. With directly operated facilities in the Southeast, Southwest, Midwest and Puerto Rico and partners carriers with coverage into Canada, Mexico and across the globe, AAA Cooper Transportation can service nearly all transportation needs.

As a full-time AAA Cooper Transportation employee, you will enjoy benefits such as:

  • Health, Dental and Vision Insurance

  • Health Savings Account contributions

  • 401k with company match

  • Company paid life insurance

  • Long Term Disability

  • Dependent Life Insurance

  • Accidental Death & Dismemberment Insurance

  • Wellness programs

  • Paid Holidays

  • Paid vacation

  • Weekly direct payroll deposits

  • Tuition Reimbursement Program

  • Employee Assistance Program

Basic Purpose : This position will be responsible for the adjudication of cargo claims based on established rules and regulations

Essential Job Duties and Responsibilities :

  • Investigate and ensure cargo claims are settled within industry standard timelines by determining carrier liability and the specific extent of that liability while applying appropriate NMFC Rules, tariff and contract provisions

  • Communicates with claimants, company personnel and other interested parties to settle each claim

  • Performs other duties as assigned by Cargo Claims Manager or Director

Category: General Office Administration


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